Blueprint reader and takeoff tool for Construction Plans Online.
The following questions should lead to useful information to help solve many problems that you may be experiencing. It is under construction but should still be helpful.
At this point the troubleshooting guide assumes that you found the web site you are looking for, successfully entered the username and password if needed and have reached the web page which should be displaying an image in FastBid. If you haven't reached this point you can read on for general information but will probably need to call the web site maintainers to successfully get into the site.
Which type of Computer do you have?